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Security Operations Centres face overwhelming alert volumes that lead to analyst burnout and missed threats. Automation through SOAR platforms can dramatically improve efficiency while allowing analysts to focus on high-value activities.
Effective SOC automation starts with identifying repetitive, well-defined tasks suitable for automation. Alert enrichment, initial triage, and containment actions for known threat types are excellent candidates. However, complex investigation and decision-making should remain with human analysts.
Implementation should be phased, starting with simple playbooks and gradually increasing complexity. Metrics should track both efficiency gains and detection effectiveness to ensure automation improves rather than degrades security outcomes.